Business Development Associate

What this role is

You will find and talk to potential clients who need digital services ??? websites, apps, marketing, e-commerce platforms. Your job is to understand what they need, explain how we can help, and move the conversation forward until they become a paying client.

This is not a cold-calling-100-numbers-a-day job. We work with inbound leads (people who have already shown interest) and warm outreach to businesses we have specifically identified as good fits. The work is about quality conversations, not volume spam.

Day-to-day responsibilities

• Respond to inbound leads within hours ??? first by email/WhatsApp, then schedule a discovery call
• Conduct discovery calls: understand the prospect's business, their problem, their timeline, and their budget range
• Qualify leads ??? not every inquiry is a good fit, and part of your job is saying no to bad-fit projects early
• Prepare and send proposals in collaboration with the technical team (you do not need to write the technical scope, but you need to understand it well enough to explain it)
• Follow up consistently without being pushy ??? maintain a pipeline of 15-30 active conversations at any time
• Update the CRM with notes after every interaction so the team has context
• Research potential clients before outreach ??? understand their industry, their current website/tech, and what they likely need

What we are looking for

• Communication is everything: You need to speak and write in clear, professional English. You will be on calls with business owners, marketing heads, and CTOs. If you cannot hold a 20-minute conversation with a stranger about their business challenges, this role is not for you.
• Logical thinking: You need to listen to a prospect describe a vague problem ("we need a better website") and ask the right questions to turn it into a concrete requirement. This requires structured thinking, not just charm.
• Basic digital literacy: You should understand what a website is built with (WordPress, Shopify, custom), what SEO means, what paid ads do, what an e-commerce platform needs. You do not need to be technical, but you cannot be clueless either.
• Persistence without desperation: Following up 4-5 times over 3 weeks is normal. You need to do this without sounding needy or aggressive.
• 0-2 years in sales/BD: Prior experience in digital agency sales, SaaS sales, or B2B outreach is a plus. Fresh graduates with strong communication and a genuine interest in business can also apply.

Work setup

• Location: Onsite at our Delhi office ??? Netaji Subhash Place (NSP). Client calls happen from the office.
• Hours: Monday to Saturday, standard business hours. Some client calls may spill to evenings depending on time zones.
• Reporting: You report to the business head. Small team ??? your work directly impacts revenue.

What we offer

• Fixed salary + performance incentives tied to closed deals
• You sell real services (not vaporware) with a strong delivery team behind you ??? when you promise something, we actually build it
• Exposure to multiple industries: e-commerce, hospitality, SaaS, healthcare, education
• Career path into account management, partnerships, or sales leadership

How to apply

Fill out the form on this page. In your resume or cover note, mention one example of a time you convinced someone of something (a sale, a project, an idea) ??? we want to see how you think about persuasion.